SCS KB 1088: Windows services and processes – Acronis SCS

Acronis SCS Cyber Backup 12.5 Hardened Edition

Name	Purpose	Process	Account used by the service	Database (C:\ProgramData\Acronis)	Logs (C:\ProgramData\Acronis)	Port used by the service
Acronis Agent services
Acronis Scheduler2 Service	Executes scheduled tasks on certain events	schedul2.exe Child process: schedhlp.exe	Local system	N/A	\Acronis\Schedule2	8081
Acronis Active Protection Service	Provides protection against ransomware	active_protection_service.exe	Local system	\ActiveProtection	\ActiveProtection\Logs	6109
Acronis Agent Core	Authorization and routing requests for other components	aakore.exe	Local system	N/A	\Agent\var\log\aakore\aakore.log	9999
Acronis Removable Storage Management Service	Manages tape devices	arsm.exe	Local system	\BackupAndRecovery\ARSM\Database	\BackupAndRecovery\ARSM	9852 43239*
Acronis Managed Machine Service	Provides backup, recovery, replication, retention, validation functionality	mms.exe Child process: service_process.exe app_backup.exe (application-aware backup of VMs)	Local system	\BackupAndRecovery\MMSData\DML	\BackupAndRecovery\MMS	43234 9850
Tib Mounter Service	Allows to mount and explore .tib files	tib_mounter_service.exe	Local system	N/A	\TibMounterServiceLogs
Acronis Remote Agent Service***	Legacy service that provided connectivity between Acronis components	agent.exe	Local system	N/A	N/A	9876
Backup Monitor (not a service)	Enables users to monitor backups outside the web interface.	mmsmonitor.exe		N/A	N/A
Acronis Customer Experience Program	if the service was enabled during installation, it sends diagnostic information to Acronis	prl_report.exe
Acronis Hyper-V Virtual Machine watcher	Monitors migrations of virtual machines across nodes of a Hyper-V cluster to provide consistent CBT information collection by the file tracker driver.	HvVmWatcher.exe	Local system	N/A	\BackupAndRecovery\HvVmWatcher\
Acronis Management Server services
Acronis Scheduler2 Service	Executes scheduled tasks on certain events	schedul2.exe	Local system	N/A	\ServiceManager\Logs	8081
Acronis Scheduler2 Service	Executes scheduled tasks on certain events	Child process: schedhlp.exe	Administrator	N/A	\ServiceManager\Logs
Acronis Service Manager Service	Provides Acronis Management Server services functionality	asm.exe	AMS user	N/A	\ServiceManager\Logs	30500 9851
		Child processes:
		api_gateway.exe	AMS user	N/A	\ApiGateway\Logs	9877
		task_manager.exe	AMS user	\TaskManager\	\TaskManager\Logs	30677
		vault_manager.exe	AMS user	\VaultManager\	\VaultManager\Logs	30691
		catalog_manager.exe	AMS user	\CatalogManager\	\CatalogManager\Logs	30692
		account_server.exe	AMS user	\AccountServer\	\AccountServer\Logs	30678
		scheduler.exe	AMS user	\Scheduler	N/A	30681
		acronis_license_service.exe	AMS user	N/A	\LicenseServer\Logs	30443
		acronis_notification_service.exe	AMS user	N/A	\NotificationService\Logs	30572
		alert-manager.exe	AMS user	\AlertManager\	\AlertManager\Logs	30630
		update_service.exe	AMS user	\UpdateService\	\UpdateService\Logs	-
		cred-store.exe	AMS user	\CredStore	\CredStore\cred-store.log	30667
		backup_manager.exe	AMS user	\BackupManager\	\BackupManager\Logs	30685
		archive_server.exe	AMS User	\ArchiveServer\	\ArchiveServer\Logs	2600 2700
Acronis Web server	Responsible for running backup console	ams_web_service.exe		N/A	\WebServer\Logs	30679
Acronis ZeroMQ Gateway Service	Communication between Agents and management server	zmqgw.exe	Network service	N/A	\ZmqGw	7780 7755 7756 7765
Acronis Management Server Service	Centralized management of Acronis Agents	ManagementServer.exe	AMS User	\Acronis\AMS	\Acronis\AMS\logs	9851 9892
Acronis Remote Agent Service***	Legacy service that provides connectivity between Acronis components	agent.exe	Local system	N/A	N/A	9876
Acronis Monitoring Service	Provides the dashboard and reporting functionality.	acronis_monitoring_service.exe	Local system	\MonitoringServer\am-database\metrics	\MonitoringServer\Logs	30444
Acronis Policy Manager	Responsible for Active Protection policies	acronis-policy-manager.exe		\PolicyManager\	\PolicyManager\Logs	30676
Active Protection Manager	Responsible for applying/revoking/editing of Active Protection Plans	active_protection_manager.exe		\ActiveProtectionManager	\ActiveProtectionManager	31009
Acronis PXE Server services
Acronis Remote Agent Service	Legacy service that provided connectivity between Acronis components	agent.exe	Local system	N/A	N/A	9876
Acronis PXE Server Service	Enables network booting into rescue environment over the subnet.	pxesrv.exe	Local system	N/A	\PXEServer\Logs
Acronis File Server service	Acronis files/images download service.	fileserver.exe	Local system	N/A	\FileServer\Logs

*ARSM service uses additional ports for localhost connections. The port number is selected dynamically from standard pool of ports (1025 to 65535). The port allocations are temporary and only valid for the duration of the communication session

**This account is used if default settings were used during installation. See Section 1.6.1.1 of the User Guide for more information.

***This service and corresponding process are available with Acronis Agent and Acronis Management Server if product was updated from earlier build. If you did a clean install of Build 13400 then Acronis Remote Agent Service is only present if PXE server is installed.

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Acronis SCS Cyber Backup 12.5 Hardened Edition

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