SCS KB 1077: How to change port 7780 on Management Server – Acronis SCS

Applies to:

Acronis SCS Cyber Backup 12.5 Hardened Edition
Acronis Cyber Backup 12.5
Acronis Cyber Protect 15

Use Case

Port 7780 is used for communications between components. You may need to change port 7780 to a different port, e.g. in case this port is used by a different software in your environment.

Solution

1) Delete all the agents from Management Server: Settings -> Agents ->select all ->Delete

2) On the machine where Management Server is installed, open the following config file in a text editor:

If AMS is installed on Windows: C:\ProgramData\Acronis\ZmqGw\user.config

If AMS is installed on Linux: /usr/lib/Acronis/ZmqGw/user.config

3) Add or edit following xml key

</zmq>

and change 7780 to a different port number. Save changes to the file.

4) Restart the following services on the machine with Management server:

Acronis Service Manager Service
Acronis ZeroMQ Gateway Service
Acronis Management Server Service

5) Re-add the agents to Management Server

Instructions for older builds of Acronis Cyber Backup 12.5 (Pre Update 4)

1) Delete all the agents from Management Server: Settings -> Agents ->select all ->Delete

2) On the machine where Management Server is installed, open the following config file in text editor:

If AMS is installed on Windows: C:\Program Files\Acronis\AMS\net.config

If AMS is installed on Linux: /usr/lib/Acronis/AMS/net.config

3) Find the following line

<port>7780</port>