SCS KB 1028: Failed to execute the command. Deleting recovery points

Use Case:

Attempting to delete a backup from the Acronis management console.

Symptoms:

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Root Cause:

The backup does not exist anymore at this location. It could have been moved or deleted outside of the management console.

Solution:

1. Open explorer and navigate to the location where this backup existed

2. Create a new text document

3. Rename this file to the backup in question 
   (EG: “UW-AP-EB26EDFC-86D1-4092-A126-7EBBC9E8B441-6EB43471-522F-4156-9334-EA9E49C83959A.tibx”) (Note: make sure to include the .tibx extension)

4. Go into the management console, refresh location and then delete this backup again