SCS KB 1025: The target size of the virtual disk is not supported by the selected virtual machine

Applies to:

• Acronis SCS Cyber Backup 12.5 Hardened Edition
• Acronis Cyber Backup 12.5
• Acronis Cyber Protect 15

Use Case

Attempting to restore a backup and with a VHD set to 2 TB.

Symptoms

Run into error stating "The target size of the virtual disk is not supported by the selected virtual machine."

Root Cause

During restore additional components are added to the VHD file, exceeding the file size limitation for VHD.

Workaround

1. Create a new VM in Hyper-V with the specifications matching the original VM
2. Attach the Acronis Boot Media iso to the VM and complete the restore as if it was a physical machine.