SCS KB 1044: IIS Redirect Causes Connection Issue With Exchange Database

Applies to:

• Acronis Backup 12.5

Use Case

User has an IIS redirect from port 80 and 443 in order to ensure HTTPS connection is always used for checking web mail.

Symptoms

Attempts to create backup plans of exchange database fail with the following error:

Root Cause

The redirect breaks certain functionality of Powershell which Backup uses as part of its internal components.

Solution

This kind of redirect is not supported with the product as it will break functionality of internal components used to ensure proper usage.