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SCS KB 1111: Configuring anonymous registration

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Use Case:

During a local installation of an agent, the setup program suggests the option to register the machine on the management server anonymously; in other words, to connect without authentication. Anonymous registration also happens if incorrect credentials for the management server are specified in the Agent for VMware (Virtual Appliance) GUI. Anonymous registration lets a management server administrator delegate the agent installation to users.

It is possible to disable anonymous registration on the management server so that the valid user name and password of a management server administrator are always required for a device registration. If a user opts for anonymous registration, the registration will fail. Registration of bootable media pre-configured with the Do not ask for user name and password option also will be rejected. During unattended installation, you will need to provide a registration token in the transform file (.mst) or as the msiexec command parameter.

Solution:

To disable anonymous registration on the management server

  1. Log in to the machine where the management server is installed.
  2. Open the following configuration file in a text editor:
    • In Windows:%ProgramData%\Acronis\ApiGateway\api_gateway.json
    • In Linux:/var/lib/Acronis/ApiGateway/api_gateway.json

  3. Locate the following section:

      "auth": {
        "anonymous_role": {
          "enabled": true
        }
      },

    If you updated the management server from build 11010 or earlier, this section is absent. Copy and paste it to the beginning of the file right after the opening brace{.

  4. Change true to false.

  5. Save the api_gateway.json file.

    Please be careful and do not accidentally delete any commas, brackets, and quotation marks in the configuration file.

    Restart Acronis Service Manager Service as described below:

Restarting the Acronis Service Manager Service in Windows

  1. In the Start menu, click Run, and then type: cmd
  2. Click OK.

  3. Run the following commands:

    net stop asm
    net start asm

 Restarting the Acronis Service Manager Service in Linux

  1. Open Terminal

  2. Run the following command in any directory:

    sudo service acronis_asm restart

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