Use Case:
Attempting to capture an image via Snap Deploy with PXE, bootable media, or remote agent.
Symptoms:
During the capture process, when given the option to select the disks and partitions to be captured it results in the following:
Root Cause:
There are a number of possible causes, however one of the most common is due to encryption of the drive, either by a third party encryption software, or Windows itself.
Solution:
Verify any third party encryption software is disabled.
Verify the local Windows encryption is disabled, most commonly this will be found on a Windows 10 machine under the following settings:
Start > Settings > Update & Security > Device Encryption > Turn Off
Attempt the capture again and verify the drive is now readable.