Use Case:
In some situations, hardware may not be properly recognized by the drivers loaded in Acronis prepackaged boot media. In these situation, WinPE based media needs to be created.
Symptoms:
Boot media fails to recognize hardware on the device such as HDD or SSD or a recovery fails with disk read errors.
Solution:
Prerequisite:
Windows 10 ADK and PE Add-On must be installed from here: https://docs.microsoft.com/en-us/windows-hardware/get-started/adk-install
Download the needed storage/network drivers from the device manufacture's website:
Below are links to common manufacture's support site to download the needed drivers to be added to Windows PE.
- Intel Storage Driver
- Intel Wired Ethernet Driver
- HP Drivers
- Dell Drivers
- Lenovo Drivers (Search for SCCM to list driver packs)
- Killer Ethernet Driver
Create the Media:
- Run the "Create PE Image" from the Acronis start menu folder for Acronis Snap Deploy
- Follow the program's instructions to provide the folder of the drivers previously downloaded.