Applies to:
Acronis Snap Deploy 5
Use Case
In some situations, hardware may not be properly recognized by the drivers loaded in Acronis prepackaged boot media. In these situation, WinPE based media needs to be created.
Symptoms
Boot media fails to recognize hardware on the device such as HDD or SSD or a recovery fails with disk read errors.
Solution
Prerequisite:
Windows 10 ADK and PE Add-On must be installed from here: https://docs.microsoft.com/en-us/windows-hardware/get-started/adk-install
Download the needed storage/network drivers from the device manufacture's website:
Below are links to common manufacture's support site to download the needed drivers to be added to Windows PE.
- Intel Storage Driver
- Intel Wired Ethernet Driver
- HP Drivers
- Dell Drivers
- Lenovo Drivers (Search for SCCM to list driver packs)
- Killer Ethernet Driver
Create the Media:
- Run the "Create PE Image" from the Acronis start menu folder for Acronis Snap Deploy
- Follow the program's instructions to provide the folder of the drivers previously downloaded.