This article will go over performing a clean uninstall of of Cyber Protect/Backup. This applies to True Image 2021, True Image 2020, True Image 2019, True Image 2018, True Image 2017, True Image 2016, True Image 2015, True Image 2014, True Image 2013, True Image Lite 2013, True Image Home 2012, True Image Home 2011, True Image Home 2010, True Image Small Office.
Using the Cleanup Utility:
Cleanup Utility is a console application that removes all Acronis products and their components from Windows.
(!) Cleanup Utility should be used only in case the product fails to be uninstalled the usual way from Windows Control Panel or using the installation file.
As a precautionary measure, prior to using the Cleanup Utility, we highly recommend that necessary backup measures be taken to preserve Customer data. This can be done using Acronis software or third party software and/or hardware.
The utility removes all Acronis True Image Windows components locally from the machine. It does not perform remote uninstallation.
For Acronis True Image:
Follow the steps to use the Cleanup Utility mentioned here: Acronis True Image: Cleanup Utility | Knowledge Base